Help centre
Fix it fast — IPTV help centre
Answer-first guides for the most common issues. Can't solve it? Tap WhatsApp on any page and we'll help in minutes.
Common problems
IPTV won't connect / can't log in
Playback keeps stopping or freezing
IPTV buffering — how to stop it
Black screen but sound (or no picture)
'Network error' or 'connection timed out'
How to update your IPTV app
Moving your subscription to a new device
Lost your login or subscription details
Best video settings for smooth IPTV
Why is my picture blurry or low quality?