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Why is my picture blurry or low quality?
Updated July 2026
Blurry picture is usually the stream auto-lowering quality to keep up with a slow connection, or the device defaulting to a lower feed. Improve the connection and pick the HD/FHD version of the channel.
Likely causes
- Connection too slow for HD/4K
- Watching an SD feed of the channel
- Device display or upscaling settings
- Peak-time throttling
How to fix it, step by step
- Check your speed — HD needs ~15 Mbps, 4K ~30 Mbps
- Open the HD/FHD/4K version of the channel if listed
- Use Ethernet or 5GHz Wi-Fi for a steadier feed
- Ask us which channels have HD/4K feeds on your line
Still stuck? Talk to us
Message our team on WhatsApp and we'll sort it with you — often in a couple of minutes. Tap the WhatsApp button above to start a chat.
FAQ
Not every channel is in HD?+
Correct — quality depends on how the channel broadcasts. Many Somali channels are SD at source; we carry HD where it's available.
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