Help centre
Lost your login or subscription details
Updated July 2026
Lost your IPTV login? Don't create a new subscription — we can resend your existing details. Contact us on WhatsApp with the name or number you signed up with.
Likely causes
- Forgot the username/password
- Changed phone and lost the message
- Reset a device without saving the details
How to fix it, step by step
- Message us on WhatsApp from the number you used to sign up
- Tell us your name or order reference
- We resend your server URL, username and password
- Re-enter them in your player and you're back
Still stuck? Talk to us
Message our team on WhatsApp and we'll sort it with you — often in a couple of minutes. Tap the WhatsApp button above to start a chat.
FAQ
Do I have to pay again?+
No — if your subscription is still active we simply resend your details. You only pay again when the plan expires.
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